KIX Service Software GmbH

KIX Service Software GmbH

Schönherrstraße 8

09113 Chemnitz


Founding year: 2006

Number of employees: 45

KIX Service Software is the cross-industry specialist for business processes in IT and technical service. With more than 15 years of project experience, its employees possess comprehensive expertise and are ITIL-certified. The company is the producer of the open source software KIX, which has been successfully used by a large number of customers over many years.

In addition, KIX Service Software provides comprehensive extension functions, for example for data & system integration, for maintenance & repair management as well as for performance accounting and reporting.

As a full service provider, cape IT supports its customers in analyzing their service processes, in software implementation and with individual customizations. Numerous training and support services round out the offering. KIX Service Software is involved in the industry associations of the Open Source Business Alliance, BITKOM and itSMF.



Software solutions are important for the successful implementation of service management processes in practice. The right tool ensures that people accept and can apply the processes. Take advantage of our years of experience and absolute neutrality when it comes to evaluating the right ITSM or PM software solution.