USU IT Monitoring


USU IT Monitoring

Certified Version:


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Ihr Ansprechpartner: Holger Sampel

Holger Sampel



This characterizes the software solution

USU IT Monitoring is a modular solution that covers all monitoring disciplines, from event management, system monitoring, cloud monitoring and end-to-end monitoring to business service monitoring and automated alerting. The core functions of USU IT Monitoring are:

  • Automation
  • Event Management
  • Alerting
  • Reporting
  • Dashboarding
  • Performance and Availability Management

USU IT Monitoring focuses not only on minimizing the administrative workload in IT operations, but also on optimizing existing IT infrastructures and service levels.

The monitoring system with its open structures and diverse interfaces represents the collection point for a wide variety of data. Examples include status information from server monitoring and upstream management tools, monitoring data from mainframes or information from other external systems, such as building control systems and fire alarm control centers.

Key features are:

  • Focus on monitoring
  • Proven solution, implementation by monitoring experts
  • Satisfied customers – references
  • Made in Germany
  • All-in-one solution covering all monitoring topics including integrated alarming
  • High degree of automation
  • No migrations required – completely update and upgrade capable
  • Low operating costs

In a nutshell: USU IT Monitoring provides a centralized view in real time of all processes within IT. In the event of a problem, the solution automatically and proactively informs you so that you can intervene with preventive measures and ensure the trouble-free operation of your infrastructures and services.


Certified Practices

  • Monitoring & Event Management
  • Service Level Management
  • Capacity & Performance Management
  • Availability Management
  • Measurement & Reporting Management

License Model

License model according to application scope and infrastructure size.

Available License Models

  • Concurrent user license
  • Enterprise license

Where is the software used? - References

With over 300 installations of our monitoring solution, USU has extensive experience in all areas of IT operations.

Many international companies from various industries, such as Allianz or Techniker Krankenkasse from the insurance environment, the Otto Group and s.Oliver from the retail sector or like Oddo BHF and Commerzbank from the banking sector are among our customers and have relied on USU’s monitoring solution for many years.

You can find out more at:

Do you need help? - Support

5×8 (8am-5pm, response times depending on agreed SLA).

7×24 (response times depending on agreed SLA).

Always up to date - training courses

In our training courses, the system basics are taught and previously acquired tool knowledge is deepened and refreshed.


The training courses are conducted in a practical style. The elements of the monitoring solution are presented in a short lecture and new contents are consolidated by exercises. A powerful PC including monitoring software is available to each participant for the training. Training takes place live on the system with practical application examples.

In addition to the public training courses offered, USU naturally also conducts customer-specific seminars that are specially tailored to your requirements. Depending on your needs, we can provide intensive, customized training for individual users or small groups, either on your premises or on our own premises. Our competent USU training team with many years of practical experience conducts the training sessions.


USU Solutions GmbH

USU Solutions GmbH

Stadionstraße 4-6

70771 Leinfelden-Echterdingen


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Software solutions are important for the successful implementation of service management processes in practice. The right tool ensures that people accept and can apply the processes. Take advantage of our years of experience and absolute neutrality when it comes to evaluating the right ITSM or PM software solution.