This characterizes the software solution
One software for everything!
WSPone stands out as a platform because it offers the possibility to map all business processes through simple low-code development.
With over 20 years of ITSM experience from our parent company, we have leveraged these capabilities to offer a complete ITSM suite out-of-the-box.
Whether on premise or in the cloud, WSPone is at home in both environments.
WSPone is the ideal platform for those for whom the big are too expensive and the small too inflexible.
- Incident Management
- Service Request Management
- Problem Management
- Service Catalogue Management
- Service Level Management
- Change Enablement
- Knowledge Management
- Service Configuration Management
With our concurrent user licenses, you only pay for what you actually use, i.e. for your users who are logged in and working at the same time.
You can decide for yourself whether you only want to license the platform to write your own apps or whether you want to use our ITIL-based out-of-the-box processes of our ITSM Suite.
Available License Models
- Enterprise License
- Concurrent License
SaaS? onPrem? Yes!
You want to go to the cloud, but you want to make sure that your data is processed according to German law?
We host in Frankfurt !
Or would you prefer to operate within your own 4 walls, optionally with the comfort of a cloud provider?
onPrem through inhouse SaaS !
Available operating Models
- on premise
- Public Cloud (Germany)
- Public Cloud (International)
Where is the software used? - References
Coop Switzerland, DPD, Kerckhoff Clinic, …
References and contact persons after coordination with WSP-Soft sales department
Do you need help? - Support
24×7 for Prio1 faults, German / English, Phone / Chat / SelfService / Remote access / Complete system administration as optional service
Always up to date - training courses
Standard training for administrators as well as individual training by arrangement
YOU NEED HELP WITH TOOL EVALUATION?
Software solutions are important for the successful implementation of service management processes in practice. The right tool ensures that people accept and can apply the processes. Take advantage of our years of experience and absolute neutrality when it comes to evaluating the right ITSM or PM software solution.