Tool Vendor Accreditation by PeopleCert

You’ve come to the right place if you are looking for best-in-class software tools aligned with ITIL best practices. Our Vendor Accreditation programme provides businesses with access to IT Service Management tools that meet the industry’s highest standards for quality, backed by the expertise of certified professionals.

Get a quick overview of all software Tool Vendors that have earned the official ITIL-based accreditation from PeopleCert.

Product name and version	Certification area	Version of criteria	Level	Num of practices
BMC Helix ITSM 21.3	ITIL 4	2020	Platinum Global	12
Freshservice 2022.R02L.01	ITIL 4	2022	Platinum Global	14
DCON Servity v4.6	ITIL 4	2021	Platinum	19
4me Release 401	ITIL 4	2021	Gold	19
EFECTE 2020.2	ITIL 4	2020	Gold	19
Jira Service Management 5.8	ITIL 4	2022	Gold	9
KIX Pro v18	ITIL 4	2022	Gold	15
OMNITRACKER v12	ITIL 4	2020	Gold	15
OpenText SMAX 2023.05	ITIL 4	2023	Gold	9
USU IT & Enterprise Service Management v5.2	ITIL 4	2020	Gold	19
Aranda Service Management v9	ITIL 4	2024	Silver	14
Echelon Edge Percipient ITSM v1	ITIL 4	2024	Silver	6
Infraon Infinity 7	ITIL 4	2024	Silver	9
Matrix42 Enterprise Service Management v11	ITIL 4	2023	Silver	11
Motadata ServiceOps 8.3.0 & NMS 7.7	ITIL 4	2023	Silver	7
OMNITRACKS Service Cloud for IT Spring 2020	ITIL 4	2020	Silver	5
SERVALX 2021.1	ITIL 4	2021	Silver	11
SysAid ITSM 24.1	ITIL 4	2024	Silver	3
Cameleon Release Purple	ITIL 4	2024	Bronze	5
Citsmart X v10	ITIL 4	2022	Bronze	13
HaloITSM v2.132	ITIL 4	2024	Bronze	11
InvGate Service Desk v7	ITIL 4	2023	Bronze	5
ITOMIG iTop Professional Plus v3	ITIL 4	2022	Bronze	15
Kyberna ky2help v4	ITIL 4	2022	Bronze	13
Proactivanet v10	ITIL 4	2022	Bronze	15
Topdesk Excellent October 2022	ITIL 4	2022	Bronze	17