This characterizes the software solution
HaloITSM is a complete all-in-one solution without any need for extra add-ons or additional licensing services. The platform is designed to be used straight out of the box with prebuilt options including templates, workflows and processes. This format is why HaloITSM is commonly reviewed as easy to configure for both technical and non-technical staff alike.
- Incident Management
- Service Request Management
- Problem Management
- Service Catalogue Management
- Service Level Management
- Change Enablement
- Release Management
- Knowledge Management
- Measurement & Reporting Management
- Service Configuration Management
- Supplier Management
The tool supports the following licensing models:
Available License Models
The tool supports the following operating models:
Available operating Models
- Public Cloud (International)
- Private Cloud
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Software solutions are important for the successful implementation of service management processes in practice. The right tool ensures that people accept and can apply the processes. Take advantage of our years of experience and absolute neutrality when it comes to evaluating the right ITSM or PM software solution.