The software solution at a glance
OpfraSu is the flagship operations and maintenance (O&M) module of InfraKnit, designed to streamline infrastructure support across IT systems, physical assets, and field operations in mission-critical environments. From smart cities and transport networks to energy grids and defense facilities, OpfraSu delivers unified operational intelligence where uptime and efficiency are vital.
Key capabilities include real-time asset monitoring, automated incident and change management, SLA tracking, and an integrated CMDB for accurate dependency mapping. It simplifies vendor and field force coordination with built-in scheduling, ticketing, and performance analytics.
OpfraSu transforms infrastructure operations by breaking down silos between IT and Non-IT domains, offering a single pane of glass for holistic visibility and control. Its modular design and AI-driven insights enable proactive decision-making, compliance, and lifecycle optimization – reducing downtime, operational risk, and costs.
Certifications
Certified Practices
- Change Enablement
- IT Asset Management
- Incident Management
- Measurement & Reporting Management
- Monitoring & Event Management
- Problem Management
- Service Configuration Management
- Service Level Management
- Service Request Management
Licensing Models
- Concurrent user license
- Enterprise license
- Named user license
Operating Models
- On-Premise
Available languages
- Chinese
- Czech
- Danish
- Dutch
- English
- French
- German
- Hindi
- Hungarian
- Italian
- Japanese
- Polish
- Portuguese
- Russian
- Spanish
- Turkish
- more
Where is the software used? - References
ERNET, Cert-in, Sterlite Technologies Limited, India Army, MP Education Board, Heaven Technologies, MP Police, Covenant Solutions, NTRO, Alpha Design Technologies Pvt. Ltd., Central Coalfields Ltd., SRIT India Private Limited, Davanagere Smart City, Terasoft Technologies, South Eastern Coalfields Limited, Galmax Technologies Private Limited, Northern Coalfields Ltd., Western Coalfields Ltd., RVS Technologies, Warangal Smart City, RV Solutions Private Limited, KOLKATA Police, Systematic Communication Pvt. Ltd., Udhyaan Bhawan, Spark Technologies Private Limited, IGIB, Rittal Private Limited, NDMC, CCTNS, Pubilc Works Department, Guwahati High Court, Hexmesh Technologies Pvt. Ltd., Oman Airport, International Information Technology Co. Llc., Delhi Police, Delhi Police Housing Corporation Limited, CCTNS, Oil India Limited, BPCL, Comptroller & Auditor General of India, Airbus, Bank Of Bhutan, Cypress Solutions, GSC, Tumakuru Samrt City, EFKON, NIC, STERLING AND WILSON, Bangalore Metro Rail Corporation Limited, Hienrich Corporation, Delhi Metro Rail Corporation, Autometer Alliances Limited.
Always up to date - training courses
Onsite as well as remote training of the tool is provided on completion of the implemention of the deployment at site.
Do you need help? - Support
We provide onsite and offsite support with user manuals and other allied documentation. The support is provided 8X5.
Manufacturer
INFRAKNIT TECHNOLGIES
B-234, SECOND FLOOR, TOWER B, PACIFIC BUSINESS PARK
201010 GHAZIABAD
INDIA
YOU NEED HELP WITH TOOL EVALUATION?
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