Founded in 2005, Setrion Software is a company based in Santa Catarina, Brazil, focused on developing SaaS solutions for customer service, help desk operations, and workflow management. Its main product, Milldesk, is a fully Brazilian platform recognized for strong performance, continuous evolution, and alignment with ITIL best practices.

Serving more than 600 clients across Brazil and Latin America, the company operates in industries such as manufacturing, pharmaceuticals, healthcare, government, technology, financial services, and education. Milldesk supports over 80,000 monthly users, helping teams streamline internal processes and maintain organized service operations.